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At Spinko, we are deeply committed to promoting responsible gaming and ensuring a safe, enjoyable environment for all our players. We understand that gambling is a form of entertainment, and for most, it remains just that. However, we also recognise that for a small percentage of individuals, gambling can transition from a recreational activity into a problem. Our policy is designed to minimise the risks of problem gambling and to provide comprehensive support for those who may need it. We adhere strictly to the guidelines set by our licensing authority and continuously review our practices to ensure they reflect the highest standards of player protection. Your well-being is paramount at Spinko, and we strive to empower you with the tools and information necessary to manage your play responsibly.

We believe in transparency and proactive engagement. This means not only providing self-help tools but also educating our players about responsible gaming principles. Our team is trained to understand and respond to concerns related to problem gambling, ensuring that support is always accessible. Spinko is dedicated to fostering a gaming community where entertainment and safety coexist, allowing everyone to enjoy our offerings responsibly.

Problem gambling can manifest in various ways, and it is important to be aware of the indicators, both in yourself and in others. Early recognition is key to addressing any potential issues before they escalate. Signs may include spending more money or time gambling than intended, neglecting responsibilities at work or home due to gambling, borrowing money to gamble or to pay gambling debts, feeling irritable or anxious when trying to cut down or stop gambling, and chasing losses by betting more. You might also find yourself lying about your gambling habits to family or friends, or prioritising gambling over other important activities.

If gambling ceases to be fun and starts causing financial, emotional, or social distress, it is a clear sign that a problem may be developing. We encourage all Spinko players to periodically reflect on their gambling behaviour. If you notice any of these signs, it is important to seek support. Recognising these patterns is the first step towards regaining control and ensuring your gambling remains a positive experience.

Maintaining control over your gambling activities is essential for keeping it a fun and sustainable form of entertainment. At Spinko, we advocate for several key principles to help you stay in control. Firstly, gamble only with money you can afford to lose, never with funds allocated for essential expenses. Treat gambling as an entertainment cost, similar to buying a movie ticket or going out for dinner. Secondly, set clear time limits for your sessions and stick to them. Avoid chasing losses, as this often leads to greater financial difficulty. Understand that winning is never guaranteed, and the house always has an edge.

It is also beneficial to balance your gambling with other recreational activities and interests. Gambling should not be your sole source of entertainment or an escape from problems. Never gamble when you are feeling stressed, upset, or under the influence of alcohol or drugs, as this can impair your judgment. By following these simple guidelines, you can ensure your experience at Spinko remains enjoyable and within healthy boundaries.

Spinko provides a range of self-imposed limits designed to help you manage your gambling budget effectively. These tools are readily available in your account settings and allow you to set boundaries before you start playing. You can set a Deposit Limit, which restricts the amount of money you can deposit into your Spinko account over a specified period (daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further funds until the period resets.

Additionally, you can implement a Loss Limit, which prevents you from losing more than a predetermined amount within a chosen timeframe. If your net losses exceed this limit, you will be unable to place further bets until the limit period expires. We also offer Wager Limits, allowing you to control the total amount you can stake within a specific period. Setting these limits proactively is a powerful way to ensure you gamble within your means and avoid unexpected financial strain. Any request to decrease a limit will be applied instantly, while requests to increase or remove a limit will take 24 hours to take effect, providing a necessary cool-off period to reconsider your decision.

If you feel the need to take a short break from gambling, Spinko offers Time-Out and Cool-Off period options. These tools allow you to temporarily restrict access to your account for a defined duration, without needing to self-exclude for a longer term. A Time-Out can be set for periods ranging from 24 hours to several weeks. During this time, you will not be able to log into your Spinko account, deposit funds, or place bets.

This feature is ideal if you want to pause your gambling activities for a short period to reflect on your habits, focus on other commitments, or simply take a break. Once the selected period expires, your account will automatically reactivate, allowing you to resume playing. This provides a structured way to step back and re-evaluate your relationship with gambling, ensuring you return with a refreshed perspective and renewed control.

For individuals who feel they need a more substantial break from gambling, or who are experiencing significant difficulties controlling their play, Spinko offers comprehensive Self-Exclusion options. Self-exclusion allows you to voluntarily close your account for an extended period, preventing you from accessing any gambling services on our platform. You can choose to self-exclude for periods of 6 months, 1 year, 2 years, 3 years, or 5 years. During a self-exclusion period, your account will remain closed, and you will not receive any marketing communications from Spinko.

Once a self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed. We strongly advise that you consider self-excluding from any other gambling operators you use as well, to ensure a complete break. This measure is designed to provide a critical safeguard for those who need to stop gambling entirely for a period, offering a vital step towards recovery and regaining control over their lives. Our customer support team can guide you through the process if you require assistance.

Spinko is strictly committed to preventing underage gambling. Our services are intended solely for individuals who are 18 years of age or older, or the legal age of majority in their jurisdiction, whichever is higher. We employ robust age verification procedures during the registration process to ensure that no minors can access our platform. This includes requiring proof of age and identity documentation. Any accounts found to belong to underage individuals will be immediately closed, and any winnings forfeited.

We also encourage parents and guardians to take proactive steps to protect minors from accessing gambling sites. This includes using internet filtering software, educating children about the risks of underage gambling, and securing personal devices. It is crucial to keep your Spinko login details confidential and to log out of your account after each session, especially if your computer or device is accessible to minors. Our dedication to protecting minors is unwavering, and we continuously review our processes to uphold this commitment.

To help you stay aware of the time you spend gambling, Spinko offers Reality Checks and Session Reminders. These features are designed to provide periodic notifications during your gaming sessions, prompting you to reflect on your play. A Reality Check will pop up on your screen at predetermined intervals (e.g., every 30 minutes or 1 hour), displaying information such as the duration of your current session, your net winnings or losses during that session, and a reminder to take a break. You will then have the option to continue playing or log out.

These reminders serve as a valuable tool to prevent you from losing track of time and to encourage regular breaks. They empower you to make conscious decisions about continuing your play, helping to maintain a healthy balance and ensuring that gambling remains a controlled and enjoyable activity. You can customise the frequency of these reminders through your account settings, tailoring them to your personal preferences.

Regularly assessing your gambling habits is a crucial part of responsible gaming. Spinko provides access to a self-assessment questionnaire designed to help you evaluate your relationship with gambling. This tool consists of a series of questions about your gambling behaviour, thoughts, and feelings related to playing. Your responses can help you identify if your gambling is becoming problematic or if you are at risk of developing a problem.

The self-assessment is confidential and for your personal use. It is not a diagnostic tool but rather a guide to encourage self-reflection. Based on your answers, the assessment may suggest that you consider utilising our responsible gaming tools, such as setting limits or taking a break, or seeking professional help. Taking this self-assessment periodically is a proactive step towards maintaining control and ensuring your gambling experience at Spinko remains positive and within healthy boundaries.

Ef spilamennskan er hætt að vera skemmtileg er ókeypis og trúnaðaraðstoð í boði. Þessi samtök eru óháð þessari síðu og öllum rekstraraðilum:

Innlend aðstoð: Ísland

• SÁS (Samtök áhugafólks um spilafíkn)
• Red Cross Helpline 1717 · Hjálparsími: 1717
• Sjálfsútilokun: Operator self-exclusion (no national register)

Alþjóðleg aðstoð (öll lönd)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Hjálparsími: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)