Get in Touch
We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please use the contact information provided on this page to reach the appropriate department. We strive to respond to all legitimate inquiries in a timely manner.
Before contacting us, please carefully review the sections below to ensure your query is directed correctly. This will help us provide you with the most efficient and helpful response.
Who We Are (Independent Review Site)
Spinko is an independent review and affiliate website. We specialize in providing comprehensive, unbiased reviews and information about various online gambling brands, including casinos and sportsbooks. It is crucial to understand that Spinko is not an online casino or sportsbook operator. We do not run any gambling operations, hold player accounts, manage funds, process transactions, or offer direct customer support for any specific gambling brand.
Our purpose is to offer objective insights, comparisons, and guidance to help players make informed decisions. We act as a resource, not as a direct service provider for gambling activities.
What We Can Help With
As an independent review site, Spinko can assist with specific types of inquiries related to our content and operations:
- Feedback on Our Reviews: If you have constructive feedback, suggestions for improvement, or believe there is an inaccuracy in one of our reviews.
- Content Corrections: For reporting factual errors or outdated information on any page of our website.
- Partnership and Advertising Inquiries: For potential business collaborations, advertising opportunities, or affiliate program discussions.
- General Website Questions: If you have questions about how Spinko operates, our review methodology, or the information presented on our site.
- Technical Issues with Our Website: For reporting broken links, display problems, or other technical glitches you encounter while using Spinko.
What We Cannot Help With
It is important to reiterate that Spinko is not an online gambling operator. Therefore, we are unable to assist with any issues directly related to player accounts, transactions, or gameplay at specific casinos or sportsbooks. We do not have access to any player data held by these operators.
We cannot provide support for, or intervene in, the following matters:
- Player account access or verification (KYC).
- Deposits, withdrawals, or payment processing issues.
- Bonus terms, conditions, or activation problems.
- Game fairness, technical glitches within a game, or betting disputes.
- Complaints or disputes directly with an online casino or sportsbook.
- Any form of customer support for third-party gambling brands.
Account, Deposit and Withdrawal Issues
For any questions or problems related to your player account, including verification (KYC), deposits, withdrawals, bonus claims, or any other transaction-related matter, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. Spinko does not have the ability to access your account information, process transactions, or resolve disputes on your behalf with any gambling operator. Each operator has its own dedicated support channels, typically including live chat, email, and sometimes telephone support. Please refer to the specific operator's website for their contact details.
Legal Inquiries
For all legal inquiries, including regulatory compliance questions, formal legal notices, or matters requiring legal attention concerning Spinko, please use the dedicated email address provided below. This ensures your inquiry reaches our legal department directly and can be addressed appropriately.
Email: [email protected]
DMCA and Copyright Takedowns
Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyrighted work, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please submit a formal notice to our designated agent. Your notice must comply with the requirements of the DMCA and other applicable intellectual property laws. We will review all valid notices and take appropriate action.
Email: [email protected]
Responsible Gambling Resources
Spinko is committed to promoting responsible gambling. While we do not offer direct support for problem gambling, we strongly encourage anyone experiencing gambling-related issues to seek professional help. If you or someone you know needs assistance, please contact one of the many reputable organizations dedicated to responsible gambling support. These organizations offer confidential advice, support, and resources to help individuals manage their gambling habits. Examples include GamCare, BeGambleAware, and Gambling Therapy. You can find links to these and other resources on our dedicated Responsible Gambling page.
Response Times
We aim to respond to all legitimate inquiries within 2-3 business days. Please note that response times may vary depending on the complexity of your request and the volume of inquiries we are currently handling. We appreciate your patience and understanding. For urgent matters, particularly those concerning legal or copyright issues, we endeavor to respond as quickly as possible. Please ensure your email includes all necessary details to help us process your request efficiently.

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.